Privacy statement

1. Data protection at a glance
2. Hosting
3. Data collection on this website
4. Newsletter
5. Plugins and tools
6. Analysis tools and advertising
7. Own services
8. General information and mandatory information
9. Production and use of photographs and/or video recordings

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For more detailed information on data protection, please refer to our data protection statement below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the contact details in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected in order to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information free of charge at any time about the origin, recipient and purpose of your stored personal data. You also have the right to demand the correction or deletion of this data. You can contact us at any time at the address given in the imprint with regard to this and other questions on the subject of data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You also have the right to request the restriction of the processing of your personal data under certain circumstances. For details, please refer to the data protection declaration under “Right to restriction of processing”.

Analysis tools and third-party tools

When visiting this website, your surfing behaviour may be statistically analysed. This is done primarily with cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you.

You can object to this analysis or prevent it by not using certain tools. You can find detailed information on these tools and on your objection options in the following data protection declaration.

2. Hosting

External hosting

This website is hosted by an external service provider (hoster). Personal data collected on this website is stored on the hoster’s servers. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contractual data, contact details, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. of DSGVO).

Our hoster will only process your data insofar as this is necessary for the fulfilment of its service obligations and will follow our instructions with regard to this data.

Conclusion of a contract on commissioned processing

In order to ensure data protection-compliant processing, we have concluded an order processing contract with our hoster.

3. Data collection on this website

Cookies

Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 (1) lit. of the German Data Protection Act (DSGVO). The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. If a corresponding consent has been requested (e.g. consent to store cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. of the German Data Protection Regulation (DSGVO); the consent can be revoked at any time.

Insofar as other cookies (e.g. cookies to analyse your surfing behaviour) are stored, these are treated separately in this data protection declaration.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not merged with other data sources.

The collection of this data is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – for this purpose, the server log files must be collected.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b DSGVO if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of the enquiries addressed to us (Art. 6 (1) (f) DSGVO) or on your consent (Art. 6 (1) (a) DSGVO) if this has been requested.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry). Mandatory legal provisions – in particular retention periods – remain unaffected.

Enquiry by e-mail, phone or fax

If you contact us by e-mail, telephone or fax, your enquiry including all personal data resulting from it (name, enquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b DSGVO if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a DSGVO) and/or on our legitimate interests (Art. 6 para. 1 lit. f DSGVO), as we have a legitimate interest in effectively processing the enquiries sent to us.

The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular legal retention periods – remain unaffected.

Registration on this website

You can register on this website in order to use additional functions on the site. We use the data you enter for this purpose only for the purpose of using the particular offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will reject the registration.

In the event of important changes, for example in the scope of the offer or in the event of technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.

The data entered during registration is processed for the purpose of implementing the user relationship established by registration and, if necessary, for initiating further contracts (Art. 6 para. 1 lit. b DSGVO).

The data collected during registration will be stored by us for as long as you are registered on this website and will then be deleted. Statutory retention periods remain unaffected.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent that it is necessary for the establishment, content or amendment of the legal relationship (inventory data). This is done on the basis of Art. 6 (1) lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our Internet pages (usage data) only insofar as this is necessary to enable the user to use the service or to bill the user.

The collected customer data is deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

4. Newsletter

Newsletter data

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. No further data is collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provide us with for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data that has been stored by us for other purposes remains unaffected by this.

After you have unsubscribed from the newsletter distribution list, your e-mail address will be stored by us or the newsletter service provider in a blacklist, if necessary, in order to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest. Sie können der Speicherung widersprechen, sofern Ihre Interessen unser berechtigtes Interesse überwiegen.

Klick-Tipp

This website uses Klick-Tipp to send newsletters. The provider is KLICK-TIPP LIMITED, 15 Cambridge Court, 210 Shepherd’s Bush Road, London W6 7NJ, United Kingdom.

Klick-Tipp is a service with which, among other things, the sending of newsletters can be organised and analysed. The data you enter for the purpose of receiving newsletters is stored on Klick-Tipp’s servers.

Data analysis by Klick-Tipp

When we send newsletters using Klick-Tipp, we can determine whether a newsletter message has been opened and which links, if any, have been clicked.

Klick-Tipp also enables us to subdivide the newsletter recipients according to various categories (so-called tagging). For example, newsletter recipients can be divided according to gender, personal preferences (e.g. vegetarian or non-vegetarian) or customer relationship (e.g. customer or potential customer). In this way, the newsletters can be better adapted to the respective target groups. You can find more information at: https://www.klick-tipp.com und https://www.klick-tipp.com/handbuch.

If you do not want any analysis by Klick-Tipp, you must therefore unsubscribe from the newsletter. For this purpose, we provide a corresponding link in every newsletter message. Furthermore, you can also unsubscribe directly on the website.

Legal basis

The data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. The legality of the data processing operations already carried out remains unaffected by the revocation.

Storage period

The data you provide for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data that has been stored by us for other purposes remains unaffected by this.

After you have unsubscribed from the newsletter distribution list, your e-mail address will be stored by us or the newsletter service provider in a blacklist, if necessary, in order to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

For more details, please refer to Klick-Tipp’s privacy policy at: https://www.klick-tipp.com/datenschutzerklaerung.

Conclusion of an order processing contract

We have concluded an order processing contract with Klick-Tipp in which we oblige Klick-Tipp to protect our customers’ data and not to pass it on to third parties.

5. Plugins and tools

Vimeo

This website uses plugins from the video portal Vimeo. The provider is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages equipped with a Vimeo plugin, a connection to the Vimeo servers is established. In the process, the Vimeo server is informed which of our pages you have visited. In addition, Vimeo obtains your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the USA.

If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behaviour directly to your personal profile. You can prevent this by logging out of your Vimeo account.

The use of Vimeo is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO. If a corresponding consent has been requested (e.g. consent to the storage of cookies), the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO; the consent can be revoked at any time.

Further information on the handling of user data can be found in Vimeo’s privacy policy at: https://vimeo.com/privacy.

YouTube

The “YouTube” service is used on this website to embed videos in the page. The operator of the software required for this is Google Ireland Limited Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.

The integration of YouTube content takes place in “extended data protection mode”. This ensures that YouTube does not initially save any cookies on your device. As a result, YouTube no longer stores any information about visitors as long as you do not watch the video.

When you click on the video, your IP address is transmitted to YouTube, which tells YouTube that you have watched the video. If you are logged in to YouTube, this information is also assigned to your user account. This can be prevented by logging out of YouTube before viewing the video.

Accordingly, the following data may be collected and processed via YouTube: IP address, referrer URL, device information, videos viewed.

The legal basis of the processing is your consent pursuant to Art. 6 (1) lit. a DSGVO. If you do not want YouTube to collect and process the aforementioned, you can refuse your consent or revoke it at any time with effect for the future.

The personal data will be kept for as long as it is necessary to fulfil the purpose of the processing. The data will be deleted as soon as they are no longer necessary to achieve the purpose.

The data may be transferred to the following recipients in addition to Google Ireland Limited as part of the processing: Google LLC, Alphabet Inc.

In the context of processing via YouTube, data may be transmitted to the USA. The security of the transmission is ensured by so-called standard contractual clauses, which guarantee that the processing of personal data is subject to a level of security that corresponds to that of the GDPR.

Google Maps

This site uses the mapping service Google Maps via an API. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.

Google Maps is used in the interest of an appealing presentation of our online offers and to make it easy to find the places we indicate on the website. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 lit. f DSGVO.

More information on the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Google Web Fonts

The Google Web Fonts service is used on this website. The service is provided by Google Ireland Limited Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. With the help of Google Web Fonts, we can load and display external fonts, so-called Google Fonts, on our website. Google Web Fonts is integrated locally on our site. This means that the fonts are not loaded from Google servers. As part of the processing via Google Web Fonts, the IP address is collected and processed.

The legal basis for this processing is Art. 6 (1) lit. f DSGVO – a legitimate interest. Our legitimate interest in the processing is to present the website in an attractive and user-friendly manner. Local hosting ensures that no data is transmitted to Google, no corresponding data transfer takes place.

The personal data are kept for as long as they are necessary to fulfil the purpose of the processing. The data is deleted as soon as it is no longer required to achieve the purpose.

Facebook

The “Facebook Custom Audiences” service is used on this website. Facebook Pixel is used for this service. These services are operated by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin, D02, Ireland. Facebook Custom Audiences allows us to target the user with interest-based advertising on the Facebook and Instagram social network. To make this possible, we have implemented the Facebook Remarketing tag on our website. This tag establishes a direct connection with the Facebook servers when the website is visited. Facebook thereby receives information about the pages you have visited on our website. Facebook then matches this information with your Facebook user account. The next time you visit Facebook, you will be shown personalised, interest-based advertisements (Facebook Ads). In addition, Custom Audiences is used to personalise and optimise the website.

The legal basis for the processing is your consent in accordance with Art. 6 (1) lit. a DSGVO. If you do not want the aforementioned data to be collected and processed via Facebook Custom Audiences, you can refuse your consent or revoke it at any time with effect for the future.

The personal data will be kept for as long as it is necessary to fulfil the purpose of the processing. The data will be deleted as soon as they are no longer necessary to achieve the purpose.

The data may be transferred to Facebook Ireland Limited, Facebook Inc. as part of the processing.

HubSpot

On this website, we use the service HubSpot for various purposes. HubSpot is a software company from the USA with a branch in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500 Hubspot is an integrated software solution that we use to cover various aspects of our online marketing. These include: Email marketing, social media publishing, reporting, contact management (e.g. user segmentation & CRM), landing pages and contact forms. This information, as well as the content of our website, is stored on servers of our software partner HubSpot. It can be used by us to contact visitors to our website and to determine which of our company’s services are of interest to them. All information we collect is subject to this privacy policy. We use all information collected solely to optimise our marketing and sales activities.

The legal basis for the processing is your consent in accordance with Art. 6 (1) lit. a DSGVO. If you do not want the aforementioned data to be collected and processed via Hubspot, you can refuse your consent or revoke it at any time with effect for the future.

The personal data will be kept for as long as it is necessary to fulfil the purpose of the processing. The data will be deleted as soon as they are no longer required to achieve the purpose.

Within the scope of processing via HubSpot, data may be transferred to the USA. The security of the transfer is ensured via so-called standard contractual clauses, which guarantee that the processing of personal data is subject to a level of security that corresponds to that of the GDPR.

6. Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

The storage of Google Analytics cookies and the use of this analysis tool are based on Art. 6 (1) lit. f DSGVO. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

Google Tag Manager

Use of Google Tag Manager: Google Tag Manager is a solution that marketers can use to manage website tags via an interface. The Tag Manager tool itself (which implements the tags) is a cookie-less domain and does not collect any personal data. The tool triggers other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.

More information on the usage policy for Google Tag Manager: http://www.google.de/tagmanager/use-policy.html

IP anonymisation

We have activated the IP anonymisation function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser plugin

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, which will prevent the collection of your data during future visits to this website: Deactivate Google Analytics.

For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have concluded an order processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics with Google Analytics

This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item “Objection to data collection”.

Storage period

Data stored by Google at user and event level that is linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymised or deleted after 14 months. Details can be found under the following link: https://support.google.com/analytics/answer/7667196?hl=de

7. Own services

Handling of applicant data

We offer you the opportunity to apply to us (e.g. by e-mail, post or via an online application form). In the following, we inform you about the scope, purpose and use of your personal data collected during the application process. We assure you that the collection, processing and use of your data will be carried out in accordance with applicable data protection law and all other legal provisions and that your data will be treated in strict confidence.

Scope and purpose of data collection

When you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes taken during interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 BDSG-neu under German law (initiation of an employment relationship), Art. 6 para. 1 lit. b DSGVO (general contract initiation) and – if you have given your consent – Art. 6 para. 1 lit. a DSGVO. The consent can be revoked at any time. Your personal data will only be passed on within our company to persons involved in processing your application.

If the application is successful, the data you submitted will be stored in our data processing systems on the basis of § 26 BDSG-neu and Art. 6 para. 1 lit. b DSGVO for the purpose of implementing the employment relationship.

Online application form

We use the Connectoor recruiting tool to receive and manage the application and thus for the purpose of (possibly) establishing an employment relationship.

The provider of this application is

jobEconomy GmbH
Meinekestr. 26
10719 Berlin
Germany

Phone: +49 (0)30 / 555 78 77 20
Fax: +49 (0)30 / 889 221 – 20
E-mail: info@connectoor.com

The privacy policy of this provider can be found here: https://www.connectoor.com/datenschutz/. We would like to point out that – despite the integration of the Connectoor – we ourselves remain responsible for the processing operations.

If you apply to us via the Connectoor, the following happens. The provider collects the following data from you on our behalf: Your title, your first name and surname, your contact details, your other data from the application. We can then access an internal area of this recruiting tool and view your applicant data. We then also have the following options: Making notes that are linked to your application data; internal communication about your application (if necessary, with the specialist departments concerned); documenting the decision on whether to proceed with the application, inviting you to one or more interviews, inviting you to one or more trial work days, sending you a certificate of employment, producing a rejection letter, right through to carrying out onboarding measures. More details on the possible areas of application can be found here: https://www.connectoor.com/funktionen/.

The legal basis for this is Article 88(1) DSGVO in conjunction with. § Section 26(1) BDSG2018, according to which the processing of application data is permissible even without the consent of the applicants if this is necessary for the decision on the establishment of an employment relationship. The assertion of this legal basis is also not precluded by the fact that we use an external service provider, namely the provider of the Connectoor, for this purpose. This is because we have carefully selected this provider, contractually bound it in accordance with the law and regularly check it. These processes are always in accordance with Article 28 DSGVO, which regulates so-called commissioned processing.

In the event that an employment relationship is established between us, we will store your application data until the end of the statutory retention period, which generally ends no later than ten years after the end of the employment relationship. In the event that unfortunately no employment relationship is established, the following applies: Of course, we don’t like to turn anyone down and we also don’t like to receive refusals. In cases where this unfortunately happens, we store your application data for three months after receipt of the respective rejection. In this case, we refer to Article 6 paragraph 1 lit. f DSGVO. According to this provision, processing is permissible to protect the legitimate interests of the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data override these. We derive our legitimate interest from Section 15(4) of the General Equal Treatment Act (AGG). According to this provision, a claim for compensation following discrimination must be asserted in writing within a period of two months. In the application procedure, the period begins with the receipt of the rejection. In our opinion, if we are not aware of a complaint six months after rejection, it cannot be assumed that such a complaint has been made, so that we may store the data until then in order to safeguard our legitimate interests (defence against a claim for compensation). If you claim a violation of the prohibition of discrimination, we may store data until the process is completed; this is also in order to safeguard our legitimate interests (defence against a claim for compensation). Here in particular, we exercise our right to issue instructions to the provider of the Connectoor.

There is not yet a legal obligation to collect this data in the application phase. However, there is a possibility that the absence of some or all of the data may occasionally lead to enquiries or, in the case of permanent absence, to the impossibility of recruitment.

You have some rights. You have the right of access to the personal data processed about you, as well as the right of rectification or erasure, restriction of processing, objection to processing and data portability. Furthermore, you have the possibility to complain about us to the supervisory authority responsible for us. We would like to politely point out that these rights may be subject to conditions, which we will insist on.

Retention period of data